3 main shortcuts for Social Customer Care

3 main shortcuts for Social Customer Care

I recently had a very good friend that likes to know what is the main shortcut to get the quickest result, it is a very interesting way of thinking and getting great feedback. Well speaking with him the question arrived Billie, what’s the number one shortcut for...
Social Customer Care trends for 2015

Social Customer Care trends for 2015

I am so exited to be able to start this project… One of my 2015 resolutions is to post more in English to be able to reach all markets, and here is my first post in which I want to give you my perspective of the future of Social Customer Care. Hope you want to...

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